THE PREMIER MARKETPLACE FOR JEWELRY

How can we help you?

Cancelling An Order

How Do I Cancel An Order?


Head to your Selling Dashboard and click on the "Sales" button to find the item your customer wishes to cancel. Using the drop down box, change the status to “Cancelled”.

nqdl6mwjk39wdu8h.png?auto_optimize=mediumwjdeofdaucxigkjq.png?auto_optimize=medium

What happens next?


If you have already been charged commission for this item, after you change the status to cancelled, the already paid commission amount will be seen as a deduction from your next bill.

guhnuhiejeegv4gx.png?auto_optimize=medium73xi4ntcds2uhxnk.png?auto_optimize=medium

Was this article helpful?

Still have questions?

Related Articles

How To Track My Order FAQs 18th Nov 2022

Latest Articles

Faulty Items Return Policy FAQs 24th Jul 2024
Upload an Avatar or Photo FAQs 17th May 2024
How To Change Account Settings Getting Started 17th May 2024
Accepted Currencies FAQs 17th May 2024
Closing Account FAQs 17th May 2024